Your Heart Is In Good Hands
and real people available to support you every step of the way.
-1-1-1-1-1.png "Potential TZMMS Images (3)-1-1-1-1-1")
What Happens When Your Doctor Orders Heart Monitoring?
-1.png "TZ Medical Monitoring Solutions (15)-1")
When asked to wear a heart monitor, it’s normal to have question and concerns. Our job is to make this part of your care feel simple, well-supported, and secure. With easy-to-use devices, continuous monitoring, and real human support at any time, you can go about your daily activities knowing that your heart is being carefully watched and that knowledgeable and compassionate help is always just a phone call away.
Need Help While Wearing Your Monitor?
Our patient support team is available 24 hours a day, 7 days a week to help with questions or device concerns.
Call Patient Support
Billing Questions
About Your Device
Designed to Fit Your Life
When your doctor orders heart monitoring, the goal is clear: capture an accurate picture of your heart’s activity without disrupting your daily routine. TZ’s Trident ambulatory ECG monitors are easy to use, flexible for your lifestyle, and a reliable tool that gives your doctor the precise data needed to quickly evaluate your heart’s activity.
Trident Nano Application Guide
Trident Pro Application Guide
Every Heartbeat Matters
Arrhythmia Detection
Technology assists detection, but clinical judgement ensures accuracy. Rest assured that every beat captured by your Trident™ monitor is rapidly reviewed by highly trained and experienced medical professionals, all under the guidance of strict protocols provided by your physician.
Powerful Technology. Simple Experience.
With over 3 decades of experience manufacturing FDA-approved ambulatory ECG devices, TZ’s advanced technologies help ensure that your heart’s activity is recorded accurately and reviewed carefully, while your experience remains straightforward and stress-free. Just wear the device, and our team will handle the rest!
Real People. Real Support
If you have questions, concerns, or need help with your monitor, our team is here to help. No bots or automated systems:
- Live, US-based support representatives
- Available 24x7
- Trained to help patients, not just troubleshoot devices
Live U.S.-Based Support | Available 24/7 | Help From Trained Professionals
Questions? We’re Here to Help.
What to do if you have symptoms or need help
- If you have severe symptoms or think you’re having an emergency: call 911 or seek immediate medical care.
- If your device is uncomfortable, loose, or not working as expected: contact our 24/7 Patient Support team and we’ll help right away.
Frequently Asked Questions About Your Heart Monitor
Wearing a heart monitor can raise questions. Below are answers to the most common concerns patients have during monitoring.
Why has my doctor asked me to wear a heart monitor?
Your doctor wants to better understand how your heart is functioning during normal daily activities. Monitoring allows your care team to capture heart rhythms that may not appear during an office visit.
Will someone be watching my heart in real time?
Your monitor continuously records your heart activity. If your physician has requested urgent notification criteria, trained cardiac technicians review recordings and follow established escalation procedures when needed.
How long will I need to wear the monitor?
Monitoring duration varies depending on your physician’s order and the symptoms being evaluated. Most patients wear their monitor for several days (up to 30) to ensure sufficient information is collected.
Can I continue my normal daily activities?
Yes. Your monitor is designed to fit into everyday life. Most patients can work, sleep, and perform normal activities while wearing the device unless your physician provides specific restrictions.
What should I do if I have symptoms while wearing the monitor?
Follow the instructions provided with your device to record symptoms if applicable. If you experience severe symptoms or a medical emergency, seek immediate medical care or call emergency services.
What happens after I return my monitor?
Once your device is returned, the recorded data is reviewed by trained cardiac professionals. A report is then sent directly to your physician, who will discuss results and next steps with you.
How long does it take for my doctor to receive results?
Reports are typically completed within 24–48 hours after the study is finished and returned, allowing your physician to review findings promptly.
Who should I contact if I need help with my monitor?
Our patient support team is available 24 hours a day, 7 days a week, to help with questions, device concerns, or troubleshooting.
Contact Patient Support
Billing Questions
Will wearing the monitor hurt or interfere with my daily life?
The monitor is lightweight and designed for comfort. Most patients quickly adjust and are able to continue normal routines during the monitoring period.
We Are Here To Help!
If your request if time-sensative, please reach out to us at support@tzmonitoringsolutions.com or call us at 1-800-338-1109.