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 Connect With TZ Medical Monitoring Solutions

Clinical & General Support

For device questions, patient enrollment, report access, technical troubleshooting, supply requests, or general service inquiries: 

 Customer Success Team

Phone: 800-338-1109
Email: support@tzmonitoringsolutions.com

This line supports both patients and practice staff. 

Billing & Insurance Questions

(Patients)

 For questions regarding insurance claims, payment status, or financial responsibility:

Billing Support Team

Phone: 855-621-8250 

Submit A Support Request

You may also complete the intake form below to submit your request electronically. Your submission will automatically generate a service ticket and be routed to the appropriate team—either Customer Success or Billing—based on the nature of your inquiry.

Our goal is a timely, accurate resolution with minimal back-and-forth. If you are unsure which option applies, contact Customer Success, and we will direct you appropriately. 

What Happens Next?

Your request will be reviewed by the TZ Medical Monitoring Solutions team and routed to the appropriate clinical, operational, or support specialist. Most inquiries receive a response within one business day. 

Prefer to Speak With Someone Directly?

Your request will be reviewed by the TZ Medical Monitoring Solutions team and routed to the appropriate clinical, operational, or support specialist. Most inquiries receive a response within one business day. 
+1-800-338-1109
support@tzmonitoringsolutions.com
 For patient support or time-sensitive questions, please contact us directly. 
Nationwide IDTF
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Multi-Channel Monitoring
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100% Human Review
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24–48 Hour Reporting
Reviewed by the TZ Medical Monitoring Team 

All inquiries are reviewed by members of the TZ Medical Monitoring Solutions team to ensure questions are directed to the appropriate clinical, operational, or patient support specialist.