Ambulatory ECG Monitoring Designed for Clinical Workflow Efficiency
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Monitoring Should Support Staff, Not Create Extra Work
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Patient Education & Support
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Device Setup & Troubleshooting
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Returns & Logistics Management
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Alerts & Data Coordination
Designed to Reduce Daily Clinical Workload
Simple Device Setup. No Guesswork.
Reduce setup time, minimize patient confusion, eliminate vendor runaround, and keep the process predictable -- when monitoring works smoothly, your entire day runs better.
Patients Call Us, Not You
24/7 US-based live support, real humans, no bots, no endless phone trees, direct troubleshooting for device issues, wear guidance, and return instructions. When patients need help, we handle it; you stay focused on patient care.
Fewer Failed Studies. Fewer Repeats.
- Clear education at connection
- Simple wear options matched to the patient
- Immediate support if something goes wrong
- Reliable turnaround expectations
Clear Processes. No Surprises.
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Defined device return paths
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Mail-back options when needed or wanted
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Predictable report turnaround (24-48 hours)
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Easy to access study status monitoring
No chasing, No wondering.
Respect for Your Time
- Clear expectations
- Reliable study completion rates
- Predictable report delivery timelines
- Defined accountability at every step
Local Support. When You Need It.
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Dedicated regional representatives who know your team and workflow
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On-site training and refresher support when needed
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Direct access to decision-makers, not layered call routing and
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Ongoing check-ins to ensure processes stay aligned as your practice evolves
Reliable monitoring isn't just about devices and reports; it's about people and partnerships.
It should be a predictable, measurable, and profitable service line that integrates cleanly into your organization. We partner with practices and health systems to identify inefficiencies, standardize workflows, automate proven processes, and deliver measurable financial and clinical results at scale.
What Changes For Your Team?
Without Support
Patient Troubleshooting
Manual Tracking
Alert Confusion
Follow-up Coordination
With TZMMS
Vendor-managed Support
Automated Workflows
Configured Escalation
Structured Reporting
Patient Questions Don’t Come Back to Your Desk
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Patients receive 24/7 live support directly from TZ Medical Monitoring Solutions, allowing clinical staff to remain focused on patient care rather than device management.
Keep Your Team Focused on Patient Care
Discuss workflow setup and monitoring support with our team.
Frequently Asked Questions
Who provides patient education for the monitor?
TZ Medical Monitoring Solutions provides standardized patient education materials and direct support to help patients understand device use, reducing the education time required from clinical staff.
Who handles patient questions during monitoring?
Patients receive 24/7 U.S.-based live support directly from TZ Medical Monitoring Solutions. Most device questions and troubleshooting requests are handled by our team rather than clinic staff.
What happens if a patient has trouble with their device?
Our support specialists assist patients directly with device setup, wear questions, and troubleshooting to minimize interruptions to clinic workflow.
Who manages device returns and lost equipment?
TZ Medical Monitoring Solutions supports multiple return workflows, including clinic and mail return options, with defined accountability processes to simplify device management. across practices or health system locations.
How are alerts routed to the care team?
Alert pathways are configurable based on your practice structure, ensuring notifications reach the appropriate physician, APP, nurse, or on-call provider without unnecessary staff coordination.
Will monitoring increase workload for clinical staff?
The monitoring program is designed to reduce administrative burden through vendor-managed patient support, automated workflows, and standardized reporting processes.
What training or onboarding is required?
Implementation follows structured onboarding playbooks designed to integrate monitoring workflows quickly while minimizing disruption to daily operations.
How consistent are the monitoring reports
Reports follow standardized formats and are typically delivered within 24–48 hours, helping staff manage follow-up workflows predictably.
At Beaver Clinic, we’ve been extremely pleased with TZ Medical’s cardiac monitoring services. The quality and reliability of their monitors have made a real difference in how we care for our patients.
What truly stands out, though, is their outstanding customer support. Anytime we need additional equipment or have a question, the TZ Medical team is incredibly responsive and helpful. It’s clear they genuinely care about supporting our clinic and ensuring we have what we need to provide excellent patient care.
Julie C.
Beaver Medical Clinic
TZ Medical’s cardiac monitoring service is consistently reliable, with quick, responsive support and timely reports that always meet expectations. Their devices are user-friendly and easy for patients to manage, making the entire process smooth and hassle-free.
Katherine N.
Southern California Heart Centers
Our practice has had a very positive experience working with TZ Medical. Your team is consistently friendly, helpful, and exceptionally prompt in their responses whenever we need assistance. We especially appreciate their willingness to cater to the specific needs of our practice.
Their proactive communication is particularly valuable. When an urgent issue is detected on a patient's monitor, they reach out to our team through multiple channels, ensuring we receive the message promptly. This allows us to provide the best possible care for our patients.
Kelly M.
Challapalli Cardiology
TZMMS has provided an unmatched quality of service to our facility. They provide an around-the-clock answering service that has helped with administrative corrections, monitored functionality, and timely delivery. We have been able to improve turnaround time for providers, communication with critical reports is prompt, and customer service is beyond compare. They are the best decision made!!
Salem Clinic
I really appreciate your openness to feedback and the promptness with which concerns are addressed. It makes me feel like we are really working as a team.
Sarah V.
UPH Meriter
No navigating through automated services or wait times. Calls are immediately answered by a "real" and knowledgeable customer service representative who is always more than happy to help. Even when calling with a "stupid" question, I'm treated with professionalism and kindness. Our sales rep, Maria, is absolutely wonderful to work with. Preston and Robert in customer service have been incredibly helpful. Even the billing department was more than happy to accommodate our invoicing request. Truly exceptional service!!
Jaime J.
Indianhead Medical Center - Shell Lake Clinic
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