FREQUENTLY ASKED QUESTIONS ANWERS (SPARKED BY YOUR IDEAS!)
Frequently asked questions and answers for our line of innovative life saving products include:
Neptune
Tele-Rhythms
Q1: What are Neptune’s Indications for Use?
Neptune Pad is used to promote the rapid control of bleeding and provide hemostasis for lacerations, abrasions, vascular access sites and following surgical incision. It can be used to achieve hemostasis at the skin surface for arterial/venous catheterization tubes, needle puncture, hemodialysis and in patients on anticoagulation therapy.
Q2: What is referred to as the “Complete System”?
“Complete System” includes a patent pending disc with NEPTUNE to provide secure and even pressure over both arteriotomy and skin puncture site.
Q3: How does Neptune affect the Clotting Cascade (Describe)?
The Neptune topical hemostatic pad is a natural wound dressing derived from seaweed to facilitate the clotting process. Composed of calcium alginate fibers, Neptune provides topical calcium to the sheath insertion site. This allows for quicker and easier surface and tract hemostasis by accelerating the clotting process.
Q4: Does Neptune close off the arteriotomy?
Neptune works from the surface down the tract and affect the clotting cascade. It would be the same as what happens in manual pressure.
Q5: What are appropriate ACT levels for using Neptune?
TZ Medical suggests following your hospital protocol for pulling sheaths. Neptune has been used on a variety of ACT’s levels as low as 150 to as high as 300.
Q6: How does the nurse and/or physician determine a patients ambulation time after using Neptune?
We have seen patients ambulated earlier than 4-6 hours but we are obligated by the FDA to advise facilities to follow their manual pressure protocol for time to ambulation.
Q7: Can Neptune be used on interventional patients?
Yes
Q8: Describe how to administer the Neptune pad in five steps?
- Moisten Neptune using a small amount of saline or dime size amount of blood.
- Follow facility protocol for manual pressure. Place Neptune Pad over skin puncture site and apply pressure toward arteriotomy.
- Upon hemostasis, cover Neptune with absorptive dressing.
- Neptune may remain in place for up to 24 hours. To remove saturate with saline or use warm water.
- Dispose of used Neptune per facility protocol.
Q9: Who does Neptune compete with (List product names and companies)?
- Syvek, Marine Polymer Technologies Chitoseal, Abbott Vascular
- D-Stat, Vascular Solutions Staysis, St. Jude Medical
- Clo-Sur P.A.D., Medtronic Clo-Sur P.A.D.+ Scion Vascular
- V-Pad InterV Medical
Q10: What is Neptune made of (material)?
Calcium Alginate derived from seaweed.
Q11: Why is Neptune less expensive as compared to the competition?
Calcium alginate is more abundant in supply and less expensive to manufacture.
Q12: Is there a subset of patients not recommended to use the EZ Hold or Clamp?
Extremely Obese patients
Q13: How long has TZ Medical been selling Neptune?
Since 2003
Q14: List the three weights of the EZ Holds?
Neptune EZ Hold comes in 1, 1.5 and 2 lb. weights.
Q1: What does TZ Medical Tele-Rhythms line offers?
- TZ offers 3 styles of Pacemaker Monitors:
- Ultra Pace Pacemaker Monitor with wrist electrodes and DTMF capability
- EZ Pace Pacemaker Monitor with wrist electrodes
- EZ Pace Mini with direct chest electrodes
- TZ offers 2 styles of Event Recorders
- Heart Aide EZd Looping Cardiac Event Recorder
- Heart Aide Mini Non-Looping event recorder with direct chest electrodes
Q2: What is an event monitor and why does your patient need one?
An event monitor is a looping recorder that is connected to electrodes on a patient’s chest. It is used to capture transient arrhythmias and give the physician another piece of the puzzle in diagnosing a patient’s heart condition.
Q3: What is a pacemaker monitor and why does your patient need one?
A pacemaker monitor is a transtelephonic device that transmits a patient’s EKG and information about their implantable device. Used when a patient has a pacemaker or ICD to communicate specific data regarding the condition of the device.
Q4: How long has TZ been selling electronics?
Since 1992
Q5: How many total programs does the EZd have? How many programs can be customized?
10 programs (11 if you count program 00). Programs 6-10 are custom programmable
Q6: Who are some of TZ Medical’s competitors?
- Raytel
- Universal
- Instromedix
- Medtronic
Q7: What are the transmission modes?
- 12 total programs
- Programs 1-4/Pulse Width Data
- Programs 5-8/Medtronic Mode of Transmission
- Programs 9-12/Enhanced pacer spike with no Pulse Width Data
Q8: How many and what type of batteries are used in the EZd?
1 AA battery
Q9: Can the phone be placed on the Ultra Pace or EZ Pace in either direction.
No
Q10: What are the different speeds of playback on the EZd?
- Normal real time speed
- 2 X normal
- 3 X normal
Q11: Why is there a red dot on one side of the EZd cable, what happens if the red dot is placed down?
The red dot represents which side should be facing up when plugged into the unit. If the red dot is not facing up:
- On a single channel unit, the transmission will not show up at the receiving station
- On a dual channel unit, the EKG that is transmitted will be reversed (i.e. lead 1 will transmit as lead 2 and vice versa)
Q12: What advantages does the Tele-Rhythms line offer as to their competitors?
- Better overall quality of recordings and transmissions
- Faster service times. Our service policy is 24 hours for each unit
- TZ will always be competitive on the price of our Tele-rhythms line
Q13: What are some unique features of the Ultra
Pace?
- 12 total programs with 3 modes of transmission; caters to customer preference
- Technician control on the keypad; quicker and easier transmission sessions
- Pick Up Phone light; eliminates confusion by instructing patient what to do
Q14: What are some unique features of the Event Recorder?
- 270 seconds of record time; provides ability to capture most transient arrhythmias
- LCD display; provides quick and easy programming and option changes
- One button operation; eliminates patient confusion and frustration
